Contact
Privacy
Payment
We accept the following major credit cards: American Express, MasterCard and
Visa as well as payment through PayPal. Upon checkout you will have the option
to use your either your PayPal account OR pay directly using your credit or debit
card. Online orders are placed via SSL encryption to protect your credit card
information.
Domestic Shipping & HANDLING Information
In stock items will ship out within 24 hours. Items ordered together will ship
together.
We ship through the United States Postal Service (USPS) and United Parcel
Service (UPS) and offer four shipping methods — Standard, 2-Day Express, 3-Day Select and Overnight Delivery.
Standard Delivery in the continental United States
Standard Delivery shipping and handling rates are based on the merchandise
total. Orders placed by 11am EST will be delivered in the contiguous U.S.
within 3-5 business days for most in-stock merchandise. In the event of a
delay, you will be notified by email. Standard Delivery is via USPS.
Shipping to Alaska, Hawaii and US Territories
Orders shipping to Alaska, Hawaii and US territories ship via USPS Flat Rate
Prioirty Mail. (rate quoted at checkout)
Shipping to Canada and Mexico
rders shipping to Canada and Mexico ship via USPS Standard Flat Rate Mail. (rate quoted at checkout)
INternational Orders and SHIPPING & HANDLING INFORMATION
We ship outside the US via United States Postal Service (USPS) Flat Rate
Priority Mail International. Rates for this service are based on item weight
and rates will be quoted upon checkout. Please allow 4-7 days for delivery. In
stock items will ship out within 24 hours. Items ordered together will ship
together. Recipients are responsible for all applicable customs, duties or
taxes in that country collected by carrier upon delivery.
Shipping rates are subject to change.
Return Policy
Books and products purchased from the Art in a Box Shop are non-returnable and
non-refundable unless defective. If your merchandise arrives damaged, please
contact Customer Service immediately at customerservice@artinabox.org. Your order must be returned within 14 days of receipt in order to claim a
refund for damaged items. Credit for returned items will be issued upon receipt
of merchandise. All returns must be accompanied with a sales receipt or
invoice. Shipping and handling charges are not refundable. If you have any
questions regarding returns, please email customerservice@artinabox.org.
Sales Tax
Tax is charged on orders with New York shipping addresses. Shipments to New York
locations include 8.875% tax computed after adding shipping and handling and
express delivery charges.
